Customer discovery, done for you.
Kavoos runs ongoing customer conversations for established companies that want a monthly pulse on retention, churn, and expansion — and lighter discovery reports for early-stage founders validating before they build. You get themes, quotes, and who's worth a follow-up. We do the work.
Outcome-based pricing: you pay for conversations and insight, not another SaaS seat to manage.
Get your custom pricingBuilt by founders who ran the customer discovery call process manually (and painfully)
A founder's actual question
What it feels like
under 10 minutes — that's the whole ask
The problem
Founders know they should talk to customers. Very few do it well or often enough.
Kavoos handles it end to end, from finding the right people to ask, to running the conversations, to surfacing what actually matters.
How it works
Four steps. Under ten minutes for the people you're talking to.
Tell us who you want to hear from.
Your existing customers, or your ICP.
We reach out.
From Kavoos, framed as a partner, not a stranger's cold DM.
They answer on their own time.
Voice or text, no scheduling, no call to show up for.
You get a report.
Themes, quotes, and who's worth a follow-up, at a glance.
Why it's different
Not another survey tool. Not another AI persona.
It's your actual voice, not a script.
Your prospect hears you — not an AI persona, not a form. That's a different, more personal kind of ask, and it shows in the honesty of what they send back.
They answer on their own time, their own way.
No scheduling, no call to show up for. Voice or text, whenever it's convenient — so more people actually finish it.
We run the outreach, so you're not the one chasing replies.
No mailing list to build, no follow-up emails to send. We handle sourcing and outreach so you can focus on what the answers actually tell you.
You pay for outcomes, not seats.
This isn't another tool you subscribe to and hope you use. You're paying for real customer conversations, a clear read on themes, and a shortlist of who is worth following up with.
FAQs
Quick answers
No. Whether they're your existing customers or your ICP, they just receive a link, listen to a short question, and reply by voice or text. No account, no download, nothing to sign up for.
Most people finish in under 10 minutes. They can answer at their own pace, on their own time, no scheduling required.
Kavoos does. For enterprise customers, outreach goes out from Kavoos, transparently framed as partnering with your company, so it reads as a trusted extension of your team, not a cold or anonymous ask. For early-stage founders, we help identify and reach the right people matching your ICP.
No. Your data and your customers' or prospects' responses are never shared. Reports are built only for you.
A report with themes across responses, direct quotes, and a clear signal on who's worth a follow-up, delivered on a rolling basis so you always have a current read on what your customers or prospects are saying.
Surveys are self-serve and usually ignored. Kavoos runs the outreach and the analysis for you, real voice or text responses, not multiple choice, and a report that tells you what actually matters instead of a spreadsheet of raw answers.